Gemma Jones is Insafe’s National Customer Service Manager, responsible for the Sales Admin & Service Team in Wolverhampton.
Originally from Yorkshire, Gemma first started at the Insafe Wolverhampton office (then Gunnebo) 14 years ago when she relocated to the area.
Beginning her career within the company as an admin temp, Gemma gained experience in various roles within the scheduling team, before working her way up to become Team Leader in 2010, and then Manager in 2012.
On working at Insafe, Gemma says: “What I love about being part of this team is no day is the same, we face various challenges on a daily basis but always manage to offer the customer a solution and ensure they’re happy with the outcome. I’m excited about what the future has to offer now that we’ve become part of the Insafe team!”
When she’s not working, Gemma most enjoys spending time with her family, “I love nothing more than a day out with my family, I have two young children who keep me on my toes and ensure I’m constantly entertained! Alternatively, if I manage to sneak away for a few hours, some nice food and a couple of cocktails would certainly be on the menu!”