QUICK LINKS
  • Quick Links
    • Insafe Grade 0-VI Safes
    • Safe Engineers
    • Master Locksmiths
    • Safe Services
    • Safes
    • Blog
  • Portal
    • Portal
    • Login
  • Contact Us

Covid-19: Insafe is operating as usual under the latest government guidelines. Find out more here.

Insafe International

  • Discover Insafe
    • Discover Insafe
      • Who We Are
      • Our Organisation
        • Head Office
        • Manufacturing
        • Storage & Distribution
        • Training Academy
        • Jobs at Insafe
      • Accreditations
        • Company Certifications
        • Product Certifications
        • Company Affiliations
      • Our History of Safes
      • Latest News
      • Blog
  • Products
    • Products
      • Products
      • Safes
        • Safe Range
        • Chubbsafes
          • Chubbsafes HomeSafe S2 30P
          • Chubbsafes Senator
          • Chubbsafes DuoGuard
          • Chubbsafes Trident
        • Insafe Grade 0-VI Safes
          • Insafe Britannia Grade 0
          • Insafe Britannia Grade I
          • Insafe Britannia Grade II
          • Insafe Grade III
          • Insafe Grade IV
          • Insafe Grade V
          • Insafe Grade VI
        • Insafe Britannia Paramount
        • Insafe S2
        • Designer Safes
        • Hospitality Safes
        • Bespoke Safes
        • Deposit Safes
        • Bankers Till Drawers
      • Safe Locks
        • HALO
        • HALO PRO
        • Matrix 100
        • Matrix 100 Pro
        • Matrix Tech Guard
        • Matrix Tech Guard Pro
        • Matrix Bio
        • Matrix Safe Guardian
        • Kaba Cencon
        • Quantum IQ500
        • Quantum IQ300
        • Quantum IQ200
      • Access Control
        • Activa Pro Access – Access Control
        • Activa Pro Entry Access Control
        • Activa Pro One
        • Activa Pro Two
        • Activa Pro Interlock
        • Activa One
        • Activa 300 Access Control
        • Activa 100 Access Control
        • Activa 5 and Activa 10
        • Activa IQ Access Control
        • Pentagon Key System
      • Hospitality
        • Hospitality Safes
        • Hospitality Access Control
      • More
        • Key Cabinets & Key Safes
        • Counter Safes
        • Fire Files
        • Vaults, Cages & Doors
  • Services
    • Services
      • Services Overview
      • Safe Engineers
      • Master Locksmiths
      • Safe Services
      • Product Development
      • Help Desk
  • Corporate Clients
    • Corporate Clients
      • Corporate Services
      • Corporate News
  • Private Clients
    • Private Clients
      • Private Client Services
      • Private Clients News
      • Private Client Service for Ecclesiastical Customers
      • Private Client Service for Aviva Customers
      • Private Client Service
        for Chrono Hunter Customers
      • Private Client Service for Methodist Insurance Customers
      • Private Client Service for Baptist Insurance Customers
  • Portal
    • Portal
      • [hidden]
      • Dashboard
  • Trade
    • Trade
      • Safes
      • Safe Locks
      • Hospitality
      • More Products
      • Contact
      • Trade Services
      • Trade News
      • Trade
  • Discover Insafe
    • Discover Insafe
      • Who We Are
      • Our Organisation
        • Head Office
        • Manufacturing
        • Storage & Distribution
        • Training Academy
        • Jobs at Insafe
      • Accreditations
        • Company Certifications
        • Product Certifications
        • Company Affiliations
      • Our History of Safes
      • Latest News
      • Blog
  • Products
    • Products
      • Products
      • Safes
        • Safe Range
        • Chubbsafes
          • Chubbsafes HomeSafe S2 30P
          • Chubbsafes Senator
          • Chubbsafes DuoGuard
          • Chubbsafes Trident
        • Insafe Grade 0-VI Safes
          • Insafe Britannia Grade 0
          • Insafe Britannia Grade I
          • Insafe Britannia Grade II
          • Insafe Grade III
          • Insafe Grade IV
          • Insafe Grade V
          • Insafe Grade VI
        • Insafe Britannia Paramount
        • Insafe S2
        • Designer Safes
        • Hospitality Safes
        • Bespoke Safes
        • Deposit Safes
        • Bankers Till Drawers
      • Safe Locks
        • HALO
        • HALO PRO
        • Matrix 100
        • Matrix 100 Pro
        • Matrix Tech Guard
        • Matrix Tech Guard Pro
        • Matrix Bio
        • Matrix Safe Guardian
        • Kaba Cencon
        • Quantum IQ500
        • Quantum IQ300
        • Quantum IQ200
      • Access Control
        • Activa Pro Access – Access Control
        • Activa Pro Entry Access Control
        • Activa Pro One
        • Activa Pro Two
        • Activa Pro Interlock
        • Activa One
        • Activa 300 Access Control
        • Activa 100 Access Control
        • Activa 5 and Activa 10
        • Activa IQ Access Control
        • Pentagon Key System
      • Hospitality
        • Hospitality Safes
        • Hospitality Access Control
      • More
        • Key Cabinets & Key Safes
        • Counter Safes
        • Fire Files
        • Vaults, Cages & Doors
  • Services
    • Services
      • Services Overview
      • Safe Engineers
      • Master Locksmiths
      • Safe Services
      • Product Development
      • Help Desk
  • Corporate Clients
    • Corporate Clients
      • Corporate Services
      • Corporate News
  • Private Clients
    • Private Clients
      • Private Client Services
      • Private Clients News
      • Private Client Service for Ecclesiastical Customers
      • Private Client Service for Aviva Customers
      • Private Client Service
        for Chrono Hunter Customers
      • Private Client Service for Methodist Insurance Customers
      • Private Client Service for Baptist Insurance Customers
  • Portal
    • Portal
      • [hidden]
      • Dashboard
  • Trade
    • Trade
      • Safes
      • Safe Locks
      • Hospitality
      • More Products
      • Contact
      • Trade Services
      • Trade News
      • Trade

Safe Engineers

Experienced Safe Engineers.

Insafe provide a nationwide, 24 hour, fast response service for all types and brands of safes and vaults.
Insafe’s in-house safe engineers are highly trained and carry out all types of service on safes from lock changes to opening locked-out safes.

Our in-house Safe Engineers all pass through the Insafe Training Academy before we will allow them on the road. And even then, they are constantly kept up to date by the Academy when new products or product updates come onto the market.

The communication of knowledge works both ways as any new device or product information gained on-site by a Safe Engineer is passed to the Academy where it is assessed and shared with the entire Insafe network.

Safe Engineers
Safe engineer examine inside safeSafe engineer drilling into safe

Fully Stocked.

As well as having the knowledge to service, maintain and repair our customers safes it’s incredibly important that our Safe Engineers have fully stocked vans thus ensuring a first visit fix rate of 90%.
To do this we use a supply chain management system which restocks the Engineers vans on a daily basis as well as sending worn components, old batteries, etc. back to the warehouses to be recycled by licenced recycling companies.

Responsibilities of Our Safe Engineers.

Service and Maintain Safes.

We offer a dedicated on-site servicing and repair service to keep your safe working as it should.

Cut Additional Keys On-site.

Our Safe Engineers carry three different key-cutting machines in their vans to cover almost every key on the market.

Re-key Safes On-site.

When a key has been lost or stolen the safe lock can have its configuration changed to avoid it being compromised and new keys supplied.

Replace Key Locks.

 If your keys have been lost or stolen our Safe Engineers can replace a key lock and supply new keys.

Upgrade Locking Systems.

This can be carried out using Insafe designed conversion kits.

Refurbish and Remanufacture Obsolete Components.

We refurbish the majority of makes and models of safe both new and old. And, if required, we will design and produce parts to change an existing key locking safe to electronic locking safe to increase a safes longevity.

Store Old Components from Obsolete Safes.

When we dismantle old safes we recycle any parts that can be used to repair older faulty safes when parts are no longer produced.

Safe Opening.

Our highly skilled Safe Engineers can gain entry to any locked out safe, often returning it to working order.

Electronic Lock Programming and Reprogramming.

Our Safe Engineers can re-program electronic locking systems and change their functionality.

Electronic Lock Audit Trails.

The audit trails tracks the history of safe lock events. This may include opening, closing, code changes and detection of manipulation attempts.

Need to Know More?

Matthew Dumsday

For further information please contact
Matthew Dumsday, Sales Director
on 07875 701 000 or at Matthew.Dumsday@insafe.co.uk
ENQUIRY FORM

Back to Services Overview

Help Desk

Technical advice and Safe Engineer scheduling 24/7, 365 days a year.

FIND OUT MORE

Master Locksmiths

Insafe are an approved member of the Master Locksmiths Association (MLA).

FIND OUT MORE

Corporate Clients

Our corporate client world-class service offers the very best in security for banks to retailers to private sectors

FIND OUT MORE

Private Client & Insurance Liaison

Our service for those requiring certified and guaranteed insurance approved protection.

FIND OUT MORE

SALES & SERVICE • SALES@INSAFE.CO.UK

0800 52 63 88

CUSTOMER ENQUIRY CONTACT US JOBS PRIVACY POLICY TERMS & CONDITIONS

Copyright © 2021 Insafe International Limited. Insafe House, Decimus Park, Kingstanding Way, Tunbridge Wells, TN2 3GP

The Insafe logo, Insafe-Guardian logo, HomeGuardian, TCA safes and the statement “Tested. Certified. Approved. Safe.” are all Trade Marks of Insafe International Limited. All cash, jewellery and valuable ratings are recommended. Positioning of the safe, type of premises, location and other security measures may also affect ratings. Detail, imagery and specifications contained within this website may vary. All dimensions, weights and capacities are approx.

All telephone calls are recorded for quality and training purposes.

Enquiry Form.

Your Name (required)

Your Email (required)

Telephone

URL

Enquiry
Please enter any helpful information, ie. installation requirements, bespoke features, etc.

Contact form submissions are subject to our Privacy Policy

Product Enquiry Form.

Your Name (required)

Your Email (required)

Telephone

Product URL

Product

Enquiry
Please enter any helpful information, ie. installation requirements, bespoke features, etc.

Contact form submissions are subject to our Privacy Policy

We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.OkRead more