Experienced Safe Engineers.
Insafe provide a nationwide, 24 hour, fast response service for all types and brands of safes and vaults.
Insafe’s in-house safe engineers are highly trained and carry out all types of service on safes from lock changes to opening locked-out safes.
Our in-house Safe Engineers all pass through the Insafe Training Academy before we will allow them on the road. And even then, they are constantly kept up to date by the Academy when new products or product updates come onto the market.
The communication of knowledge works both ways as any new device or product information gained on-site by a Safe Engineer is passed to the Academy where it is assessed and shared with the entire Insafe network.
As well as having the knowledge to service, maintain and repair our customers safes it’s incredibly important that our Safe Engineers have fully stocked vans thus ensuring a first visit fix rate of 90%.
To do this we use a supply chain management system which restocks the Engineers vans on a daily basis as well as sending worn components, old batteries, etc. back to the warehouses to be recycled by licenced recycling companies.
Responsibilities of Our Safe Engineers.
Service and Maintain Safes.
We offer a dedicated on-site servicing and repair service to keep your safe working as it should.
Cut Additional Keys On-site.
Our Safe Engineers carry three different key-cutting machines in their vans to cover almost every key on the market.
Re-key Safes On-site.
When a key has been lost or stolen the safe lock can have its configuration changed to avoid it being compromised and new keys supplied.
Replace Key Locks.
If your keys have been lost or stolen our Safe Engineers can replace a key lock and supply new keys.
Upgrade Locking Systems.
This can be carried out using Insafe designed conversion kits.
Refurbish and Remanufacture Obsolete Components.
We refurbish the majority of makes and models of safe both new and old. And, if required, we will design and produce parts to change an existing key locking safe to electronic locking safe to increase a safes longevity.
Store Old Components from Obsolete Safes.
When we dismantle old safes we recycle any parts that can be used to repair older faulty safes when parts are no longer produced.
Our highly skilled Safe Engineers can gain entry to any locked out safe, often returning it to working order.
Electronic Lock Programming and Reprogramming.
Our Safe Engineers can re-program electronic locking systems and change their functionality.
Electronic Lock Audit Trails.
The audit trails tracks the history of safe lock events. This may include opening, closing, code changes and detection of manipulation attempts.